If for some reason you are not able to return the product within 1 year, you can still return it but you will get the refund in form of a merchandise credit. These general terms and conditions of sale apply to all orders placed on the europe section of the. You can return any patagonia item you received as a gift for. One of the most responsible things we can do as a company is make highquality stuff that. Attention, rei coop customers with our stores temporarily closed, were doing everything we can to make things easier for you. The very first step you need to take is find your nearest store. Anyway to return an item to rei if you lost your receipt. Its been about two years since this post was written and it has ended up accounting for over half of all of the traffic to this website. Worn wear is patagonia s hub for keeping gear in play.
Please bring the invoicepacking slip that came with your order and original form of payment creditdebit card if available. Please ship the package with canada post and get tracking and insurance. Dec 27, 20 just in time to return those unwanted christmas gifts, i breakdown the eight best return policies in the known universe. If you want to return items by visiting the patagonia store, just follow the below steps to begin your return. For your convenience, online purchases may be returnedexchanged at any of our 5 locations with original receipt. For your convenience, rei purchases of new products can be returned by mail or at any of our retail stores, with proof of purchase, regardless of whether you made your purchase online, in a store, or by phone. Please view our privacy policy for more information.
Nov 29, 20 consumer responsibility and patagonia s ironclad return policy november 29, 20 by john hoffman 10122015. Your return is usually processed within 1014 business days. Beans lifetime return policy is no more outside online. Returns will be processed within 710 days of reciept. Return shipping costs customers are responsible for all return shipping costs. Some stores may send returns to our distribution center to process your refund. Do not forget to bring the confirmation email or receipt with you. Please include your name, address and email address on the form if you are requesting a merchandise credit. By providing your email address, you agree to our privacy policy and terms of. Dont worry, if you change your mind, you can unsubscribe at any time. If the item was a gift or purchased from an authorized dealer, you will be issued a patagonia gift card. You will be issued a patagonia merchandise credit for the last known sale price. Items purchased from a patagonia retail store that are new and with tags attached can be exchanged, returned for a refund or a gift card by filling the return form and providing the receipt. If you have your receipt and the purchasing credit card, we will issue a refund to that card.
At patagonia, our business is building the best product. Returns and exchanges are being accepted, but please expect delays due to. Consumer responsibility and patagonias ironclad return. Because the best thing we can do for the planet is cut down on consumption and get more use out of stuff we already own. Youll have the option to print this label after creating an rma number for a return or exchange, or you can receive the label in an email after a gearhead generates an rma for. Custom products are final sale and cannot be returned.
You must print your return label to send back your items. You are welcome to return anything that was ordered from. Bean has been known for its famously liberal return policy. All orders placed must obtain preapproval with an acceptable method of payment, as established by our credit and fraud avoidance department. Dry goods may also be returned at a patagonia retail store.
Now, give some works to your legs and visit the patagonia store. During high traffic periods, it can take up to 14 business days for a return to be processed. By selecting sign up, you agree to subscribe to our newsletter and stay updated on news and offers about patagonia and worn wear. When returning merchandise, we suggest that you obtain tracking information and sufficient insurance in case your gear gets lost in transit. Patagonia returns dept 8550 white fir street reno, nv 895239805 if you are not satis. Viewing 4 posts 1 through 4 of 4 total forums are supported by our merchant partners disclosure rei coupons zpacks hyperlite patagonia arcteryx rbtr drop backcountry. If you have your receipt online order confirmation email, the store credit will be in the amount. Returns marked as gift or returned more than 1 year after the purchase date will be issued a merchandise credit. Returns made past 30 days will be issued a refund in the form of store credit. Patagonia cannot issue refunds for items lost during return shipment if proof of tracking is unavailable. Patagonia cannot replace packages lost during shipment if proof of tracking is not available. Returns are processed within 7 business days of the date they arrive at the patagonia facility, however during seasonal peaks it can take up to 14 business days for a return to be processed. Refunds allow 35 business days after receipt for the processing of your return.
Home forums campfire chaff anyway to return an item to rei if you lost your receipt. According to the general policy of the company, you can return most of its items within 1 year to get a full refund in the form of the original mode of payment. If items are purchased online please go to our online returns portal. For a long time costco had the single greatest return policy to ever exist. Patagonia returns policy patagonia returns parcel monkey.
If you have your receipt and the purchasing credit card, we will issue a refund to that. You will be able to return or exchange your product at most if not all patagonia shops read the link for more details on the proper shipping and where to ship to patagonia com us patagonia go assetid 5175 i hope this helps. You need proof of purchase order invoice, receipt, or member purchase history to do so. Please note that refunds exclude original and return shipping charges. Visit us for friendly, knowledgeable advice and assistance. Our goal is to make purchasing product as easy as possible so you can spend more time on the water. We do our best to completely process returns within 7 business days of the date they arrive at our facility. Feb 09, 2018 for over 100 years, mainebased outdoor brand l. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to patagonia for a repair, replacement or refund.
West marine s mission is to outfit, educate and inspire boaters. Damage due to wear and tear will be repaired at a reasonable charge. Unopened food products may also be returned at a patagonia retail store. Corporate, wholesale, team and pro returns must be processed in reno. Each shipped package will include a prepaid label for item returns. You will be notified via email throughout your package journey and once your refund has been approved, please allow 24 business days for funds to appear in your account. Well walk you through our online returns and repair process in just a few simple.
If what youve got isnt working for you, we want to help. This allows us to create a much smoother returns process for you. The policy is there as an extra layer of assurance that if a piece of gear turns out to be not what you had in mind, you can return or exchange it. If you want to return an order you bought online within the past 30 days, you can either 1 return by mail, or 2 return to a pacsun store. If you can provide a receipt or other proof of purchase, we will refund what you paid in the form of a merchandise credit. For all canadian returns, please see the return instructions below. If you are the gift recipient, please note this on the return form and tell us how you would like the credit to be issued. Note that items purchased at a 3rd party or reseller must be returned at those locations and are subject to their return policy. If you do not have a patagonia order number or proof of purchase, you will be issued a merchandise credit for the last sale price of the items. If youre unhappy with how one of their products is holding up, theyll take it back. In order to return an item online, you must have an account with us. Ship the package to the address listed on the form with tracking and insurance patagonia is not responsible for lost packages. If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a patagonia gift card. Please note that due to high volume it may take 23 weeks to process your return, and up to 12 weeks for your repair.
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